Build Trust In Your Brand & DIDs, Improve your Customer Engagement & Retention!
There is much confusion around the latest STIR/SHAKEN requirements. This new regulation is creating havoc for companies across all industries, not just telecom! Most businesses don’t know enough about the FCC mandate and are left puzzled.
Low STIR/SHAKEN attestation levels can jeopardize your call answer rates & thus result in lower revenue!
Easily Verify That Your DIDs Meet STIR/SHAKEN Requirements
The BYOC STIR/SHAKEN Verification Tool eliminates that confusion, helps you build trust and confidence in your voice calls, and makes it easy to do bulk verification on all of your DIDs.
Fast. Easy. Complete.
The BYOC STIR/SHAKEN Verification Tool is the only tool that is easy to use, checks multiple numbers, and gives you a thorough review of your certificate levels! It all adds up to improving customer engagement & end-user call experience.
Call Quality
Deliver confidence all the way to the end-user.
Call Quality
Get a full report with recommendations.
Call Quality
Verify that recommended changes are working.
A Tool For End-Users and VOIP Providers
The STIR/SHAKEN verification tool is versatile; it can be used by end- enterprises/companies and UCaaS/CPaaS/CCaaS providers alike!
This tool enables you to:
- Check STIR/SHAKEN on bulk DIDs
- Troubleshoot any issues
- Get recommendations on fixes
- Verify that the fixes worked
Why Use The IDT STIR/SHAKEN Verification Tool?
This tool ensures:
- Your voice calls have high answer rates
- Your carriers are not rejecting your calls due to low certificate levels
- Calls are not branded as spam/untrustworthy
All of these can harm the performance of your app as well as customer retention. Start cleaning up your DIDs.
What are Attestation Levels?
In a STIR-SHAKEN call, the originating service provider attests via data in the SIP header to their relationship with the caller and the caller’s right to use the calling number. One part of the data is the Attestation level. There are three levels of attestation that can be applied to a call:
“A” Attestation — Full
The voice service provider knows the end-user customer and their right to use the phone number.
“B” Attestation — Partial
The voice service provider knows the end-user customer but not the source of the phone number.
“C” Attestation — Gateway
The service provider has originated the call onto the network but cannot authenticate the call source e.g., international gateway.
Once a call has been given an Attestation level, that level may not be changed by another carrier.
Tips
Customer retention improves with STIR/ SHAKEN confidence.
The FCC STIR/SHAKEN mandate creates the USA standards that enable CPaaS, UCaaS, and CCaaS providers & end-users to verify that a call is really from the number shown on the Caller ID.
The goal is to reduce robocalls from spoofed numbers.
Acronym
STIR is an acronym for the Secure Telephone Identity Revisited (STIR)
SHAKEN is an acronym for Signature-based Handling of Asserted Information Using Tokens (SHAKEN)
Tips
Customer retention improves with STIR/ SHAKEN confidence.
The FCC STIR/SHAKEN mandate creates the USA standards that enable CPaaS, UCaaS, and CCaaS providers & end-users to verify that a call is really from the number shown on the Caller ID.
The goal is to reduce robocalls from spoofed numbers.
Acronym
STIR is an acronym for the Secure Telephone Identity Revisited (STIR)
SHAKEN is an acronym for Signature-based Handling of Asserted Information Using Tokens (SHAKEN)
Meet more tools
Compare and Analyze Pricing Across Providers
Looking for the best CPaaS pricing to maximize your ROI and deliver value to your clients? Use our CPaaS Price Calculator and start saving now.
Learn more
Compare inbound VoIP pricing
across top CPaaS
Looking for the best CPaaS pricing to maximize your ROI and deliver value to your clients? Use our CPaaS Price Calculator and start saving now.
Learn more