Implementing Microsoft Teams as a Cloud Telephony Solution
Microsoft’s Phone System converts Teams into a full enterprise cloud telephony solution, capable of enabling users to make and receive calls.
Twilio Programmable Voice: Future-Proofing Your Cloud Communication Strategy
Twilio Programmable Voice offers a scalable Interactive Voice Response (IVR) system which can respond to customer commands and use text-to-speech in hundreds of languages to increase
UCaaS vs CCaaS vs CPaaS: Understanding the Difference
The cloud-based “as a Service” or “aaS” economy continues to gain traction in the commercial sphere – particularly in the Information Technology (IT) infrastructure and sof
SIP Trunking vs. VoIP: What’s the Difference
Two proven technologies – VoIP and SIP – can help organizations increase the flexibility, reliability, and productivity of their IT toolkit on the journey to a new workplace mode
What is Bring Your Own Carrier (BYOC)?
In today’s dynamic environment, the quality and consistency of your voice communication is of crucial importance. To achieve a flawless user experience - many businesses and indust